IT Outsourcing in Singapore

IT Outsourcing refers to engaging an external company, and its consultants, to manage and handle some or all of the Information Technology functions in an organization. Some IT functions include Helpdesk, Technical Support, Infrastructure Management, Security Management, Data Backup and Disaster Recovery. IT Outsourcing is becoming a growing trend in Singapore as it is in other country […]

Top 5 Benefits and Best Practices of Outsourcing IT Helpdesk Support

The COVID-19 pandemic has accelerated the need for outsourcing services, which were initially seen as a stopgap during the pandemic and have now become a new norm. Organizations are now resorting to outsourcing to address deficiencies, create more value, and deliver comprehensive solutions as they build a blueprint for the future. A survey conducted by […]

What Is IT Support and What Does an IT Support Specialist Actually Do?

What Exactly is IT Support? IT Support refers to the service of providing assistance to individuals and businesses regarding technology-related matters. This being said, an IT support specialist is an expert with thorough knowledge of technology-related matters who will help you with IT support services. For businesses in Singapore, IT support services provide more than […]